Business IT support, service & maintenance in the Yorkshire Dales

We understand how frustrating it can be when your devices break down and you and your team need help getting back up and running again. We'll work with you and your team to make sure your system is back online as quickly as possible, we've already helped a number of businesses located in the Yorkshire Dales with the following:

  • Slow or unresponsive IT provider

  • Outgrown your current I.T. provider

  • Regularly being hit by cyber attacks and malware

  • Data not being backed up efficiently

  • Worried about disaster recovery and loss of business

  • Critical systems always going down

Find the right IT partner for your business

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They all benefit from proactive IT support

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How we can help your Business

Managed IT Support

We work with you and your team to make sure you have everything you need to run your business efficiently and with the right support for your team's IT. All the while in the background monitoring your infrastructure and performing weekly internal checks to make sure there’s no risky logins to user accounts.

These checks help keep you and your business data safe from fraud and cyber security breaches.

Data Backups & Security

Protecting your business and it's data is of huge importance. A whopping 60% of businesses fail within 6 months after a data loss or cyber attack.

And cyberattacks are on the rise, cyber security is growing 800% year on year. Making sure you have the right cybersecurity partner in your corner could protect you companies future. So far we've protected just over 70 Yorkshire Dales businesses from cyber attack.

Disaster Recovery

When the unthinkable does happen you and your team need to be back online ASAP. With a robust disaster recovery plan we can make sure that happens.

We document and plan out the network, data and devices in your business so we can get you and your team back working as quick as possible.

Email & Microsoft 365

If your business isn’t already using Microsoft 365 for emails we would seriously recommend it, we can manage the migration so you have zero downtime.

The extra security, protection, and auditing capabilities just might protect the future of your business. Microsoft 365 allows our team to keep your data protected from cyber security attacks. And if you're already on Microsoft 365 but your tenant hasn't been configured for security we can assist.

Business Broadband

We work with the UKs two best business broabdand suppliers Zen and Wavenet to give your business the best when it comes to connectivity to do business with your clients.

We can work with you to find the best solution and often there's grant schemes to cover the entire first years payments.

Telephony & Video

We found that a lot of businesses had phone systems that didn't allow their teams to collaborate and communicate effectively whether inside or outside of the office.

We can impliment phone and video systems that allow you and your team to deliver whether working from the office, or the train, or the park, or whereever.

All Critical Services are included in our contracts

Cloud Backup

  • Robust data backup solution
  • Full Disaster Recovery


  • Robust cyber security
  • Anti malware Software
  • Anti virus protection
  • Firewall protection
  • Email alerts

Spam Protect

  • Email Anti Spam and Anti Malware Solution
  • Cloud Servers


  • Realtime alerts & performance of company devices
  • Reduce downtime
  • Reduce problems

Onsite Support

  • Onsite support at your offices
  • Face to face support and understanding of your needs.

  • Network performance adjustments

Remote Support

  • Remote support via the internet
  • Fast response to most issues
  • Quicker resolutions

Why take your journey with us

it support for business yorkshire

Network Installation, Data Backup, Cyber Security

We've helped a number of Yorkshire Dales businesses over the last 20 years to stay secure and keep trading. From our Otley offices just outside the Yorkshire Dales we've made sure that when you and your team need help we're ready to support you.

Our delighted customers

Darren and the team at Aurora are both knowledgeable, professional and put the needs of me and my business first.

Regardless of the issue, they have been quick to respond and just as quick to resolve.

Highly recommended.


Fantastic Personal Service! Darren Dealt with my IT Issues with urgency and efficiency. Highly Recommended!

Simon Padgett

A breath of fresh air when it comes to IT support. Recently turned to Aurora moving from our previous provider. Completely understood what we required and it wasn't like talking to a know it all brick wall. Made everything simple to understand, slick and more importantly easy to use! Thanks Darren and team.

Nik Coleman

We would highly recommend Aurora Tech Support to anyone who is looking for good IT support whatever the problem. Darren has assisted us with all our IT issues and always been on call first hand when required. We look forward to working with you in the future.

CLD Recruitment

Great service: really helpful and quick to resolve my difficulty. I'd definitely recommend Aurora. Thank you

Thesan Coaching & Training

Simplify your IT worries

Book a free IT audit with a member of our team and see how we can help you, save time, reduce cost and risk.

Yorkshire Dales

We've been working with businesses in the Yorkshire Dales for 20 years as of 2022 to provide reliable IT support for their teams. We have now worked with over 70 businesses based across the Yorkshire Dales and continue to support their businesses and their teams.

No, we do not, but we made a desicion years ago that we didnt need one, our nearest engineer is based in Skipton and the second nearest Otley.

And our dedicated offices are in Leeds and Harrogate so while we find that 90% of issues can be solved remotely, when a visit to the Yorkshire Dales is in order to support a client an engineer can be out in 1-2 hours, which to be honest is often better than an engineer based in the Yorkshire Dales.