Your office IT shouldn’t bottleneck your productivity.

Remove IT frustrations, save your business money and time with managed IT services, network solutions, IT support and more.

Some Companies We’ve Worked With

Business IT Support in Yorkshire
IT Support in Harrogate
Business IT Support in Leeds
Business IT Support in Wetherby
Business IT Support in Otley
Business IT Support smashing IT out the park

Business IT support, that supports your team.

We Build Relationships

Working together should be productive, and build trust and rapport. That’s why you’ll have access to your account managers mobile phone number.

We Help Build Highly Efficent Teams

We don’t just fix things when they go wrong we work with you and your team to provide IT services that build processes that work for you to help you grow your business. Such as producing bi-monthly reports to show where your technology infrastructure could be improved.

Work With Us
Business IT Support for Teams in Yorkshire - Leeds, Harogate, Wetherby, Otley and York

Our delighted customers

“We have developed a great partnership with Aurora. They are always on hand to help with any issues which since they have looked after our IT are very few and far between. I wholeheartedly recommend Darren and his team for all IT services. They provide a fantastic service”

Shellene Heselton, Absolute Commercial Interiors Ltd

Together Let’s Make Things Happen

A reliable ongoing I.T. partner for your business.

Being proactive and monitoring your systems to deliver a higher level of performance, functionality and stability is cost-effective for your business.

Business IT Support and Team Collaboration

By procuring professional IT services from a reliable IT partner you can better utilise your team and produce better results for you and your clients. Having a partner in your teams corner providing IT services to your business is not only cost effective but time effective, your whole team has a contact they can call when there’s an issue, meaning managers and HR aren’t getting caught in the middle and losing your businesses most precious commodity, time.

These tangible benefits to your business is why managed IT services are so critical. We have offices around the country but our Leeds office has been open since 2003, your businesses IT services are in safe and experenced hands. We currently work with over 400 businesses to manage their IT support and service requirements from Leeds to clients all over the United Kingdom.

We understand that one of the most important factors for your business when procuring IT services is trust. You need to know you’re in good hands.

You know the benefits that technology can accrue to you and your team but don’t fully understand how it all works. And of course you don’t want to buy a service you don’t understand. But you know the right technology and technology partner can help you.

For most small businesses, outsourcing IT is the most efficient way to gain expertise, peace of mind, efficiency and growth when your business needs it.

We’d love to prove ourselves to you and your team and build that trust and are more than happy to come to you to meet in person. To meet you, your team and understand your current IT setup.

Common questions about IT Support

IT support for your business in a nutshell comes in two “flavours” firstly reactive support, i.e. there’s an issue and you call for help, the problem is solved everyone goes back to what they are doing. Or two a proactive SLA (service level agreement) this is a monthly agreement where the IT provider will monitor all devices and make sure security is up to data, backups are not just running but working and can be restored, updates for devices are installed and slow devices and iminent failures of hardware are picked up on usually before they happen. And perhaps most importantly of all offers amazing communication and customer service, that unfortunately isn’t universal among IT providers.

It should be a given that the IT provider you employ are technically sound, but perhaps most important of all is they communicate, are proactive, responsive, approachable and conscientious. Unfortunately many are not. We however are the exception.

A typical monthly agreement for IT support or SLA will cover. Monitoring of devices, updating of company devices, backup of company devices, security settings and software of company devices. As well as support for issues and recommendations of system upgrades for your businesses IT infrastructure.

Get a call back from a member of our team.

Contact us Today