We help you find your biggest problems and challenges, and help you fix them.
Aurora Tech Support help you and your team solve these challenges by looking at all the data, this process is both tech focused and human focused.
Drawing on over 20 years of experience in the tech industry, supporting the IT needs of clients across the UK and beyond, we also incorporate the principles of Dale Carnegie Training, which have been honed over the past century in working with people.
Survey Results
We asked business leaders on LinkedIn "What is more of a bottleneck in your business?"
Send your details and we’ll send a bit more information about how we can help.
Looking at what your business needs in order to grow
From this we look to implement systems and processes for you and your team to follow to solve business challenges and grow. Encompassing both your technology and your people, and help you develop internal programmes to deliver success.
Leadership Programme
Sales Programme
Mechanical Programme
Managed IT Support
We work with you and your team to make sure you have everything you need to run your business efficiently and with the right support for your team's IT. All the while in the background monitoring your infrastructure and performing weekly internal checks to make sure there’s no risky logins to user accounts.
These checks help keep you and your business data safe from fraud and cyber security breaches.
Data Backups & Security
Protecting your business and it's data is of huge importance. A whopping 60% of businesses fail within 6 months after a data loss or cyber attack.
And cyberattacks are on the rise, cyber security is growing 800% year on year. Making sure you have the right cybersecurity partner in your corner could protect you companies future.
Disaster Recovery
When the unthinkable does happen you and your team need to be back online ASAP. With a robust disaster recovery plan we can make sure that happens.
We document and plan out the network, data and devices in your business so we can get you and your team back working as quick as possible.
Email & Microsoft 365
If your business isn’t already using Microsoft 365 for emails we would seriously recommend it, we can manage the migration so you have zero downtime.
The extra security, protection, and auditing capabilities just might protect the future of your business. Microsoft 365 allows our team to keep your data protected from cyber security attacks. And if you're already on Microsoft 365 but your tenant hasn't been configured for security we can assist.
Business Broadband
We work with the UKs two best business broabdand suppliers Zen and Wavenet to give your business the best when it comes to connectivity to do business with your clients.
We can work with you to find the best solution and often there's grant schemes to cover the entire first years payments.
Telephony & Video
We found that a lot of businesses had phone systems that didn't allow their teams to collaborate and communicate effectively whether inside or outside of the office.
We can impliment phone and video systems that allow you and your team to deliver whether working from the office, or the train, or the park, or whereever.
All Critical Services are included in our contracts
Cloud Backup
Security
Spam Protect
Monitoring
Onsite Support
Remote Support
Check out some of our videos
Our delighted customers
Darren and the team at Aurora are both knowledgeable, professional and put the needs of me and my business first.
Regardless of the issue, they have been quick to respond and just as quick to resolve.
Highly recommended.
Fantastic Personal Service! Darren Dealt with my IT Issues with urgency and efficiency. Highly Recommended!
A breath of fresh air when it comes to IT support. Recently turned to Aurora moving from our previous provider. Completely understood what we required and it wasn't like talking to a know it all brick wall. Made everything simple to understand, slick and more importantly easy to use! Thanks Darren and team.
We would highly recommend Aurora Tech Support to anyone who is looking for good IT support whatever the problem. Darren has assisted us with all our IT issues and always been on call first hand when required. We look forward to working with you in the future.
Great service: really helpful and quick to resolve my difficulty. I'd definitely recommend Aurora. Thank you
Simplify your IT worries
Book a free IT audit with a member of our team and see how we can help you, save time, reduce cost and risk.