Expert Cloud Backup Solutions

Protecting your business from data loss is imperative for your company’s future.

Data loss can be catastrophic and most businesses do not survive, the effects are three-pronged. Firstly the loss of data can mean that you just aren’t able to trade and then secondly the downtime means that customers leave to find another provider of your services.

Thirdly GDPR requires you to protect client data from attack.

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Applications we support for cloud backups

We support all major applications and databases and in most cases back up entire systems so recovery is both conveniant and fast. We monitor your infrastucture and the backups so we are alerted as soon as there is an issue or potential issue.

Cloud Applications

Running your applications or data in the cloud isn’t strictly speaking a backup. For instance if something happened to their servers you’re hoping they have backed their server up. And hope isn’t a backup strategy. Take control of your data and your backups.

Office 365 & Azure Backups

We use industry leading software to back up Microsoft 365 and Azure data, and it keeps over 10 years of history. While Microsoft do backup their servers in their own terms they strictly state they do not offer a “backup” guarentee.

Google Cloud Backups

We use industry leading software to back up Google Workspace data. While Google do backup their servers this is not offered as a guarenteed backup service.

Sharepoint

We use the industry leading software to secure your Sharepoint data on robust Cloud servers with over 10 years of history.

Email

It’s particularly important to backup email data, not just from an operations standpoint but for GDPR also.

Compliance

Many industries have a duty to backup data to certain compliance standards. We work with many financial and legal firms to ensure data is backedup in a robust, secure and compliant manner.

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Office 365 and your cloud applications need a backup

Although your Microsoft 365 data is housed in the Cloud and you’d hope Microsoft are backing up their servers, hackers activly target the data on Microsoft 365 as it’s the biggest platform world wide for data storage “especially” among Enterprise organisations, Which means that it’s potentally a good place to target if you want to hold rich companies ransom for their data.

For this reason you need to take matters in to your own hands to prevent your data housed on Microsoft 365 servers from being encrypted.

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Your devices need backing up continually.

Because your company data is changing constantly a robust backup in the even of corruption is essential. 20 hours work of lost time on a document that corrupted can be 20 hours of time you can’t bill your client. It’s really not worth running that risk.

We don’t just provide robust backups of your business data but provide previous versions in case you need to roll back to a previous time.

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Why Aurora Tech Support for your cloud backup solution

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Our delighted customers

Darren and the team at Aurora are both knowledgeable, professional and put the needs of me and my business first.

Regardless of the issue, they have been quick to respond and just as quick to resolve.

Highly recommended.

ukajo

Fantastic Personal Service! Darren Dealt with my IT Issues with urgency and efficiency. Highly Recommended!

Simon Padgett

A breath of fresh air when it comes to IT support. Recently turned to Aurora moving from our previous provider. Completely understood what we required and it wasn’t like talking to a know it all brick wall. Made everything simple to understand, slick and more importantly easy to use! Thanks Darren and team.

Nik Coleman

We would highly recommend Aurora Tech Support to anyone who is looking for good IT support whatever the problem. Darren has assisted us with all our IT issues and always been on call first hand when required. We look forward to working with you in the future.

CLD Recruitment

Great service: really helpful and quick to resolve my difficulty. I’d definitely recommend Aurora. Thank you

Thesan Coaching & Training

Common questions about business cloud backups

There are nearly an infinite ways to backup your business data, but the short answer is it depends how soon you would need to be back online after data loss. But many backups are not sufficient for modern businesses, your company should at the very least run a secure on-site and off-site backup of its data. The cost of which will depend on the amount of data that needs protecting.
Your company should be backing up all data it needs to trade (including company emails which is often missed). Ideally backing up entire servers.
It’s not strictly mandatory for businesses to backup their data, however with GDPR you are required to “protect” your business data from attack as it will contain personal details of staff, clients, prospects etc. Failure to protect this data and alert of loss can land you in extremely hot water.
Many businesses believe that firstly they are unlikely to lose data and that data in “The Cloud” on Dropbox, or Google Drive, or OneDrive, Sharepoint etc are protected. We cannot stress this enough, this data is not sufficiently protected, you need to protect this data and backup accordingly, and with GDPR you are even legally obliged to protect this data from attack and monitor and inform the relevant authorities of data loss.

The 3-2-1 backup rule means that you should have 3 copies of your data, that is the live data that you use in the business and two copies. And these two copies should be in two different locations, with at least one copy off-site for disaster recovery.

You and your company are responsible for the backup of your data and making sure that the right data is secured, get everything in writing with your backup provider as to what is being backed up, as if anything is missed it is ultimately you and your company that are at fault. If however you have in writing what should be backed up and can show that the backup provider is aware then it is the provider’s responsibility to secure that data unless it cannot be done, at which point you should be informed of that and the provider would need to show they have informed you of that.
In an ideal world we would back up entire servers, this causes the least downtime and the best recovery after data loss. However, where this simply isn’t possible you’ll need to keep a copy of all company files and software databases. This requires incredible attention to detail as things can be very easily missed if not gone through with a fine tooth comb when setting up your company’s business backup solution.

Not all cloud backups are created equal

Cyber attacks are becoming more an more sophisticated, and some backups just aren’t up to the task of protecting your most valuable asset, your data.

Make sure you’re protected with a robust backup solution, before you realise you needed it.

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