This file cannot be previewed because the following previewer has been disabled (Microsoft Word Previewer) – Microsoft 365

  1. Click “File” and then “Options”
    Microsoft 365 - Outlook Trust Center
  2. Click “Trust center settings”
    Microsoft 365 - Outlook Trust Center
  3. Click “Attachment handling”
    Microsoft 365 - Outlook attachment handling
  4. Click “Attachment and document previewers”
    Microsoft 365 - Outlook attachment handling
  5. Make sure the required previewer is ticked, in this case “Microsoft Word previewer”
    Microsoft 365 - Microsoft Word previewer
  6. Open Microsoft Word
    Microsoft 365 - Word
  7. Click “File” and “Options”
  8. Click “Trust center” and “Trust center settings”
  9. Click “Protected view” and untick the boxes (make sure your company IT is secure and all firewalls and device security is up to date)
    Microsoft 365 - Word protected view

Want to setup and enable advanced security in your Microsoft 365 tenant?

Aurora Tech Support are a Microsoft Cloud Solutions Provider and have been deploying Microsoft 365 tenants since Microsoft 365 was released to the public in 2011.

We’ve setup and or migrated over 400 Microsoft 365 installations and manage the advanced security on over 200 clients. If you’d like to have a chat about how Microsoft 365 could help your business or if you already have a Microsoft 365 tenant you’d like to secure then please get in touch and we’d love to assist.

We’ve setup Microsoft 365 for all different business types from charity to enterprise organisations, you’re in excellent hands. Drop us an email to discuss you businesses Microsoft 365 setup and migration requirements.