Case Studies
Discover how we’ve helped businesses streamline their IT operations, enhance cybersecurity, and reduce downtime. From proactive monitoring to complete infrastructure overhauls, our real-world success stories show how our tailored MSP solutions deliver measurable results.
How Teppan 260 crafted a distinctive Eastern dining experience in the heart of Leeds, blending authentic flavors with modern ambiance.
Case Study: Revolutionizing Dining with Teppan 260 Client: Teppan 260 ...
“The team at Aurora Tech Support is great. They helped us with our digital transformation and adding automation to most of our most time consuming processes.”
Kristin
Sponsor Owner
“We were in a bit of a mess with the servers and data in our company. Aurora Tech Support tidied up our server cluster and allowed us to grow and build the way we wanted”
Josh
Managing Director
“We were having a lot of issues with the network and wifi our tills ran on. Aurora Tech Support went above and beyond and even fixed the CCTV system which wasn’t oporating as intended.”
Gemma
Area Manager
For over 20 years, Aurora Tech Support have helped UK businesses make better use of technology — not just to keep things running, but to remove friction, reduce risk, and give leaders confidence in their IT.
Over that time, we’ve worked with organisations across professional services, healthcare, manufacturing, charities and growing SMEs, supporting teams from a handful of users through to complex, multi-site environments. While the tools and threats have changed, the core challenge has remained the same: businesses need IT that is reliable, secure, and aligned with how they actually work.
Our case studies reflect that reality. They’re not sales pitches or “overnight success” stories — they show real situations, real constraints, and the practical steps taken to improve outcomes. In many cases, our work started by fixing underlying issues that had been tolerated for years: unclear responsibility, reactive support, under-secured systems, or technology that simply didn’t scale with the business.
Each example highlights our approach: listening first, explaining things in plain English, and putting long-term stability ahead of short-term fixes. Whether it’s securing Microsoft 365 properly, achieving Cyber Essentials certification, supporting compliance requirements, or building a proactive IT support model, our focus is always on helping organisations operate with less disruption and more certainty.
If you’re looking to understand how a proactive IT partner can make a tangible difference — not just technically, but operationally — the case studies below offer a clear picture of what that looks like in practice.
“The team at Aurora Tech Support is fabulous. They helped us unlock our potential online and offline. We have experienced year on year growth due to their progressive approach.”
Kate Schadler
Managing Director
