Looking for a reliable IT support service for your business? We’re here for you!
The team at Aurora Tech Support is there for you every step of the way, from the initial understanding of your team’s needs through to diagnosis and the resolution of your problem.
We’ve been working with businesses for nearly 20 years now, and the one piece of feedback we hear time and time again is that most managed IT service providers just don’t offer a reliable IT support service for their business’s needs.
We don’t understand it but you can guarantee when we sit down to speak about the issues businesses currently suffer from invariably we are told that tickets are raised, but not acted upon for days or even weeks, tickets are “escalated” when unanswered and remain unanswered for days or even weeks. In fact whatever they do and whoever they speak to the service doesn’t improve.
Now I’m not going to be as bold as to suggest we are perfect, we’re not. But we’re as close as you can get to a perfect IT support service for your business. We are fastidious about customer service and IT support, we are constantly looking to improve the service we offer by using better and better alerts and deadlines on delivery, to make sure that you and your team can spend most of your time working rather than chasing It engineers for a fix to issues.
We’ll manage your business IT
Our team will manage your business IT so you can concentrate on delivering your products and services.
With proactive & reactive managed IT service, we’ll provide you with world-class customer service and technical expertise that will have you feeling good about your IT’s and your teams performance.
We’re always there when you need us
We pride ourselves in providing the best customer service in the industry. Our technical experts are ready to answer any questions and help you to get the most out of your business IT.
Get peace of mind for your IT
With us, you’ll be able to sleep soundly knowing that our team is constantly monitoring your IT and taking care of any potential issues before they become a problem.
Get in touch today to see how our team can help your team on (0330) 2235401